- 42, interflex complex trichy road near Rvs college of Arts and Science sulur Coimbatore 641402
Refund & Shipping Policy
Refund Policy
At Treyfa, we stand by our products and believe in customer satisfaction. If you’re not completely satisfied with your purchase, we offer a hassle-free, no-questions-asked refund policy.
How it Works:
- Fill Out the Refund Request Form – Customers must complete a Google Form (link provided at the time of request).
- Return the Product – Ship the product back to our return address. The product must be in its original packaging.
- Verification & Refund – Once we receive and verify the product, we will initiate a full refund to your original payment method within 2 business days.
Important Notes:
- Refund requests must be submitted within 3 days of receiving the product.
- Customers are responsible for the return shipping cost.
- Used or damaged products due to misuse are not eligible for a refund.
Shipping Policy
We aim to deliver high-quality products quickly and efficiently.
Processing Time:
- Orders are processed within 2 business days after payment confirmation.
Shipping Time & Cost:
- Standard shipping: 2 to days
- Express shipping: 3 to days (additional charges apply)
- Free shipping on orders above 200
Order Tracking:
Once your order is shipped, a tracking link will be sent via email/SMS.
Damaged or Missing Items:
If you receive a damaged product or an incomplete order, contact us at treyfaacc@gmail.com within 1 to 3 days of delivery for assistance.
For any further queries, reach out to our customer support team at info@treyfa.in